When you purchase a pair of Skechers shoes, you are investing in quality footwear that will last.
But should the unexpected happen and your shoes become damaged, you may be wondering if you’re covered under a warranty.
Whether you’re a Skechers enthusiast or just curious, in this article we’ll explore the various types of warranties Skechers offers, how you can tell if your shoes are covered, what the warranty covers, and how to file a claim if needed.
So if you’re looking to understand your rights regarding Skechers shoes, read on!
Table of Contents
Short Answer
Yes, Skechers shoes do have a warranty.
The warranty offered by Skechers depends on the type of shoes purchased.
The warranty typically covers manufacturing defects and lasts for a period of 90 days.
Skechers also offers a Performance Guarantee, which covers any defects or quality issues for a period of up to one year.
What is a Skechers Warranty?
A Skechers warranty is a limited warranty that covers any manufacturing defects that may be found in the shoes.
This type of warranty is offered by Skechers, a popular American footwear company, and applies to the majority of their footwear products.
The warranty protects against any manufacturing defects, including issues with stitching, fabric, or soles that may have been caused by normal wear and tear.
Depending on the type of shoe purchased, customers have the option of a 6-month or 1-year warranty.
If a customer finds that their Skechers shoes are defective within the warranty period, they are eligible for a full refund or exchange.
This means that customers can rest assured that their shoes are protected in case of any issues.
Additionally, Skechers also offers a 30-day return policy, which allows customers to return their shoes within 30 days of purchase for a full refund or exchange.
It is important to remember that the Skechers warranty only applies to manufacturing defects, and does not cover any other issues, such as accidental damage or normal wear and tear.
Additionally, the warranty does not cover any customization or alterations that have been made to the shoes.
Overall, the Skechers warranty is a great way to ensure that your shoes are protected in the event of any manufacturing defects.
By understanding your rights, you can rest assured that your shoes are covered in case of any issues.
Types of Skechers Warranties
When it comes to understanding your rights as a customer, its important to know what kind of warranty Skechers offers for its shoes.
Skechers offers both 6-month and 1-year warranties, depending on the type of shoe purchased.
The 6-month warranty applies to athletic shoes, while the 1-year warranty applies to casual shoes.
The 6-month warranty covers any manufacturing defects, such as stitching, fabric, or soles that may have come in contact with normal wear and tear.
If the shoes are found to be defective within the warranty period, customers are eligible for a full refund or exchange.
The 1-year warranty also covers manufacturing defects, but provides an extended period for customers to identify and address any issues with their purchase.
In addition to the standard warranties offered by Skechers, the company also offers a Comfort Guarantee.
This guarantee ensures that customers are satisfied with the comfort of their shoes.
If a customer is not satisfied with the comfort of their purchase, they can return the shoes within 45 days and receive a full refund or exchange.
Finally, Skechers provides a 30-day satisfaction guarantee for all purchases.
This guarantee ensures that customers are satisfied with their purchase and provides them with the option to return the shoes for a full refund or exchange within 30 days of purchase.
In conclusion, Skechers provides customers with a variety of warranties and guarantees to ensure that they are satisfied with their purchase.
Customers can choose between a 6-month or 1-year warranty depending on the type of shoe purchased, and are eligible for a full refund or exchange if the shoes are found to be defective within the warranty period.
In addition, Skechers also provides a Comfort Guarantee and a 30-day satisfaction guarantee for all purchases, ensuring that customers are completely satisfied with their purchase.
How to Tell if Your Shoes are Covered by a Warranty
When it comes to determining whether or not your Skechers shoes are covered by a warranty, it’s important to understand the different types of warranties available, as well as what is covered.
Skechers offers a limited warranty for manufacturing defects on most of their shoes, with customers being able to choose between a 6-month or 1-year warranty depending on the type of shoe purchased.
It’s important to note that this warranty does not cover normal wear and tear, so it’s important to inspect your shoes before wearing them to ensure that they are free of any manufacturing defects.
When it comes to determining if your shoes are covered by a warranty, it’s important to look for any visible signs of damage or defects.
This includes any fraying of the fabric, loose stitching, or sole separation.
Additionally, it’s important to note that the warranty does not cover any damage caused by improper care or usage.
For example, if you use your Skechers shoes in activities that are not recommended by the manufacturer, such as running on rough terrain or swimming, then your shoes may not be covered by the warranty.
It’s also important to keep your proof of purchase handy, as this is often required to be eligible for a warranty replacement.
Additionally, the warranty only applies to the original purchaser, so if you are purchasing the shoes for someone else as a gift, make sure that they have their own proof of purchase.
Finally, if you find that your Skechers shoes are covered by a warranty, you can initiate a claim by contacting the Skechers customer service team.
They will be able to provide you with more information on the process and help you to determine if your shoes are eligible for a replacement or repair.
What Does the Warranty Cover?
When it comes to Skechers shoes, customers can rest assured that their purchase is protected from manufacturing defects with a limited warranty.
Depending on the type of shoe purchased, customers can choose between a 6-month or 1-year warranty.
This warranty covers any manufacturing defects that may have occurred due to normal wear and tear, including stitching, fabric, and soles.
The warranty does not cover damage that is caused by misuse, alterations, accidents, or any other types of damage that are not related to manufacturing defects.
Additionally, the warranty does not cover any shoe that has been marked as a second or refurbished shoe.
If the shoes are found to be defective within the warranty period, customers are eligible for a full refund or exchange.
Customers should note that the warranty does not cover any shipping costs and that they will be responsible for paying these costs when returning the shoes.
Additionally, any shoes that are returned after the warranty period has expired will not be eligible for a refund or exchange.
It is important to keep in mind that the warranty does not cover all types of shoes.
Certain specialty shoes, such as sandals, may not be covered by the warranty.
Additionally, Skechers has a special warranty for their Go Walk shoes, which offers customers an additional 6-month warranty.
It is also important to note that the warranty does not cover any additional services, such as repairs or alterations.
If you need repairs or alterations to your Skechers shoes, you will need to contact a third-party service provider.
By understanding the terms of the Skechers warranty, customers can be confident that their purchase is protected against any manufacturing defects.
While the warranty does not cover all types of shoes, it is a great way to ensure that your shoes are as comfortable and durable as possible.
How to File a Warranty Claim
If youve purchased a pair of Skechers shoes and believe that they are defective, youll want to file a warranty claim.
The first step in doing so is to contact Skechers customer service via phone or email.
You should provide as much detail as possible about your issue, including photos if available, and they will be able to determine whether or not you are eligible for coverage under the warranty.
Once your claim is approved, you will be sent a prepaid return label to use for shipping the shoes back to Skechers.
It is important to note that you must return the shoes within 30 days of filing the claim, or the claim will be considered invalid.
Once Skechers receives the shoes, they will evaluate them for any manufacturing defects.
If the shoes are found to be defective, you will be eligible for a repair or replacement of the shoes.
If the shoes are not found to be defective, you will not be eligible for coverage under the warranty, and the shoes will be shipped back to you.
It is important to note that Skechers shoes are only covered by the limited warranty for manufacturing defects and not for general wear and tear.
Additionally, the warranty does not cover any damages caused by improper care or use of the shoes.
If you have any questions about the Skechers warranty, you should contact their customer service team for more information.
What to Do if Your Warranty Claim is Denied
If your warranty claim is denied, there are a few steps you can take to ensure you get the protection you deserve.
First, its important to understand why your claim may have been denied.
Skechers does not cover damages caused by normal wear and tear, negligence, accidents, or misuse of their products.
If the manufacturer believes the issue is a result of one of these things, they may deny your claim.
If you believe the damage is due to a manufacturing defect and you are within the warranty period, you may want to consider appealing the decision.
You can do this by providing proof of the defect, such as photographs or videos that clearly show the issue.
You can also provide a detailed description of the defect, along with any supporting evidence, such as receipts or repair bills.
If you are still unsatisfied with the outcome of your appeal, you can contact the Skechers customer service team.
They may be willing to provide a replacement or refund.
Its important to remember that Skechers reserves the right to deny any claims, even if they believe they are valid.
In the event that your warranty claim is denied, its important to remember that you still have rights.
You should always make sure to read the warranty policy before making a purchase to ensure you understand what it covers and what it does not.
Its also a good idea to keep a record of all your purchases and any issues that may arise so you can prove your case if needed.
Additional Tips on Keeping Your Shoes Covered
When it comes to keeping your shoes covered, there are a few things to keep in mind.
First, make sure you keep your original receipt.
This is the best way to prove you are the original owner of the shoes and can be used to make a warranty claim.
Secondly, check the manufacturers website for any additional information about the warranty coverage.
Many manufacturers have detailed information about what is covered and what is not.
Additionally, make sure you follow the manufacturers care instructions for your shoes.
This includes proper cleaning and maintenance, as well as storing the shoes in a dry, cool place.
Finally, if you do experience any problems with your shoes, dont hesitate to contact the manufacturer.
They will be able to provide you with the necessary information and help you file a warranty claim.
Final Thoughts
Skechers shoes come with a limited warranty to protect customers against manufacturing defects.
Knowing the type of warranty that comes with your shoes, how to tell if they are covered, what is covered, and how to file a warranty claim are all important points to consider when purchasing Skechers shoes.
Additionally, taking the proper steps to care for your shoes will help you make the most of your Skechers warranty and keep your shoes in good condition.
Armed with this knowledge, you can shop for Skechers shoes with confidence and have peace of mind knowing that your purchase is covered.