Are you a Skechers fan but don’t know what the warranty covers? You’re not alone! Many Skechers shoppers have questions about what their warranty covers and how long it lasts.
In this article, we’ll answer all your questions about Skechers shoes warranty, including what type of warranty they offer, how long it lasts, what is and isn’t covered, how to make a warranty claim, and tips to protect your shoes.
We’ll also cover what to do if your warranty claim is denied.
So if you’re looking for answers about Skechers shoes warranty, this article is for you!
Table of Contents
Short Answer
Yes, Skechers shoes do have a warranty.
Their warranty covers manufacturing defects for up to 90 days from the purchase date.
The warranty does not cover general wear and tear, so it is important to keep your receipt to prove purchase date.
If you believe your Skechers shoes have a manufacturing defect, you can contact their customer service team for further assistance.
What Type of Warranty Does Skechers Offer?
When it comes to Skechers shoes, you can rest assured that your purchase is protected by a generous warranty.
Skechers offers a warranty against manufacturing defects that is valid for up to six months from the date of purchase.
This warranty covers any defects in materials or workmanship, such as loose threads or stitching, splitting seams, and more.
In the event of a defect, customers can contact Skechers’ Customer Care team for assistance.
Skechers’ warranty also covers any manufacturing defects in the shoe, such as manufacturing defects in the sole, heel, or upper.
If the shoes become defective due to normal wear and tear, the warranty will not cover the repair.
Additionally, the warranty does not cover any damage that occurs due to negligence or improper use.
Skechers also offers a 30-day return policy for shoes purchased directly from their website.
This policy allows customers to return any unworn shoes for a full refund within 30 days of purchase.
This return policy does not cover any shipping and handling costs associated with the purchase.
Overall, Skechers shoes come with a generous warranty and return policy, so customers can rest assured that their purchase is protected.
If you have questions or concerns about the warranty or return policy, you can always contact the Skechers Customer Care team for assistance.
How Long Is the Warranty?
When it comes to Skechers shoes, the warranty period can vary depending on the model.
Generally speaking, the warranty period is six months from the original purchase date.
During this time, if a manufacturing defect is discovered, customers can contact Skechers’ Customer Care team for assistance.
The team will then inspect the product and determine if the defect is eligible for warranty coverage.
If it is, Skechers will provide either a repair or replacement of the shoe.
It’s important to note that the warranty does not cover normal wear and tear, so any damages caused by improper use or care are not covered.
Additionally, the warranty does not cover repairs that are done by someone other than an authorized Skechers service provider.
If such repairs are done, the warranty will be void.
Finally, it’s important to keep the original sales receipt, as this is the proof of purchase that Skechers’ Customer Care team will need to process any warranty claims.
Without this, the warranty may not be valid.
What Does the Warranty Cover?
When it comes to the Skechers shoe warranty, the coverage is quite comprehensive.
It covers any manufacturing defects that may arise within the specified warranty period, such as loose stitching or faulty zippers.
Additionally, the warranty also covers any defects that occur as a result of normal wear and tear, which can include wear on the sole, cracking of the upper material, and tearing of the outsole.
Another benefit of the Skechers warranty is that it covers any repairs that may be required due to these defects, meaning that customers wont have to pay for the repair of their shoes.
The warranty also covers any accidental damage that may occur during the warranty period, such as a shoe being damaged due to a spill or an accident.
This is a great feature as it ensures that customers are not left out of pocket should an unexpected event occur.
The warranty does not, however, cover any damage that results from misuse, negligence, and abuse.
Finally, the warranty also covers any defects that may arise due to a manufacturing flaw, such as a faulty zipper or loose stitching.
The warranty covers these defects for up to six months from the original purchase date.
This is a great feature, as it ensures that customers are not left out of pocket should their shoes experience any manufacturing defects.
Overall, the Skechers shoe warranty is a great feature that offers customers peace of mind when it comes to purchasing their shoes.
With a comprehensive coverage that covers both manufacturing defects and accidental damage, customers can rest assured that their shoes will be protected should any issues arise.
What Does the Warranty Not Cover?
When considering the warranty on Skechers shoes, it is important to note what it does not cover.
Typically, the warranty does not cover any damage caused by normal wear and tear, including scuffs, scratches or other types of cosmetic damage.
Additionally, the warranty does not cover any damage caused by improper use or improper maintenance.
It is important to read the warranty information thoroughly to determine what is and what is not covered by the warranty.
Additionally, the warranty does not cover any damage caused by unauthorized repair or alteration.
If a customer attempts to repair or alter their shoes without authorization, the warranty may be voided.
Finally, the warranty does not apply to any discount or sale items, as these may have different warranty guidelines.
It is important to read the warranty information carefully to determine what is and what is not covered by the warranty.
How to Make a Warranty Claim
Making a warranty claim with Skechers shoes is a straightforward process.
First, the customer needs to gather information such as the original purchase date and the products style number.
Next, they need to contact Skechers’ Customer Care team with the relevant information.
The team will then assess the claim and decide how to proceed.
In some instances, they may issue a replacement, repair the product, or provide a refund.
When making a warranty claim, customers should ensure the product is clean and free from damage.
Additionally, it is helpful to provide pictures or videos of the defect.
This helps the team to assess the claim quickly and accurately.
Customers should also note that the warranty only covers manufacturing defects, not regular wear and tear.
In the event of a successful warranty claim, Skechers will usually provide a replacement of the same style and size as the original item.
However, customers may need to wait for up to two weeks for their replacement to arrive.
For refunds, the customer will receive the full purchase price, minus any shipping fees.
Skechers shoes are a great investment for any shoe lover.
With a warranty against manufacturing defects, customers can rest assured that their shoes are covered for up to six months after purchase.
To make a claim, customers need to contact Skechers’ Customer Care team with the required information.
If the claim is successful, they can expect a replacement or refund within two weeks.
Tips to Protect the Shoes
When it comes to protecting your Skechers shoes, there are a few simple steps you can take to ensure they last as long as possible.
First, make sure to clean and treat your shoes regularly with the appropriate cleaning and protection products.
This will help keep the material looking and feeling great for longer.
Second, store your shoes in a cool, dry place when not in use.
This will keep them free from dust, dirt, and other airborne particles, which can damage the material.
Finally, make sure to wear your Skechers shoes in appropriate conditions.
Avoid wearing them in extreme temperatures, as this can cause the material to break down over time.
By following these simple steps, you can help keep your Skechers shoes in good condition and ensure they last as long as possible.
What to Do if Warranty Claim is Denied
If youve submitted a warranty claim and its been denied, there are a few steps you can take to try to get the issue resolved.
First, you should ensure that you have followed all of the warranty guidelines as outlined by Skechers.
This includes making sure that you have the original receipt of purchase, as well as any other documents that may be required.
You may also want to double-check that the issue youve encountered is actually covered by the warranty.
If the issue is indeed covered by the warranty, you should contact Skechers Customer Care team again.
Explain the issue in detail and be sure to attach any photos or videos that can help illustrate the problem.
You may also want to ask for a supervisor to get involved if youre not getting the answers you need from the Customer Care team.
You may also want to consider reaching out to the retailer where you purchased the shoes.
Many retailers have their own policies and procedures for handling warranty claims.
If the retailer is able to assist, they may be able to provide you with a replacement pair of shoes or a refund.
If all else fails, you may want to consider filing a small claims court case to try to get a refund.
It is important to note, however, that this is a last resort and should be done after youve exhausted all other options.
Make sure to research the local laws and regulations before taking this step, as the laws and procedures may vary by state.
Final Thoughts
Skechers offers a warranty on their shoes against manufacturing defects.
Depending on the model, the warranty can be up to six months from the original purchase date.
It’s important to know what is and isn’t covered by the warranty so that you can protect your shoes and take advantage of the warranty in the event of a defect.
To make a valid claim, contact Skechers’ Customer Care team and provide proof of purchase.
If your warranty claim is denied, you should appeal the decision to ensure you receive the coverage you deserve.
With this knowledge, you can now make an informed decision when purchasing Skechers shoes.