There are few things more frustrating than buying a new pair of shoes, only to find out they dont fit or arent quite what you wanted.
Thankfully, Puma has made it easy to return shoes purchased online.
In this step-by-step guide, well explain the Puma return policy, explore why you might need to return your Puma shoes, and provide a detailed breakdown of how to return shoes and get a refund.
Lets get started!
Table of Contents
Short Answer
To return Puma shoes online, you will need to visit the Puma website and click on the “Returns” section.
Then, you’ll need to fill out the return form and select the products you’d like to return.
After that, you’ll need to print the return label and attach it to the package.
Finally, you’ll need to drop off the package at your nearest post office.
Overview of Puma’s Return Policy
When it comes to returning Puma shoes online, Puma has a straightforward and hassle-free return policy.
All customers are entitled to a full refund or store credit if they return their purchase within 30 days of the original purchase date.
Puma also offers a free return shipping label for all returns.
The return process is simple and easy to follow.
All you need to do is fill out the return form on the Puma website, attach the return shipping label to the package, and drop it off at the nearest shipping location.
Once Puma receives your return, they will process your refund and issue you store credit or a refund to your original payment method.
With Puma’s easy return process, getting your money back for your shoes is as easy as 1-2-3!
Why You May Need to Return Your Puma Shoes
The process of returning Puma shoes can be necessary for a variety of reasons.
It could be that the shoe size was wrong, the color wasn’t what you expected, or the shoe just didn’t fit correctly.
Alternatively, maybe you just changed your mind and decided you don’t want the shoe after all.
Whatever the reason, the return process for Puma shoes is simple and straightforward.
When it comes to returning shoes, Puma has a policy in place that makes it easy for customers to get their money back.
It’s important to understand the process and the necessary steps to ensure that your return is successful.
With the right information, returning your Puma shoes can be a hassle-free experience.
Step 1
Returning Puma shoes online is a simple process that can be done in just a few steps.
The first step is to go to the Puma website and fill out the return form.
This form will ask for the order number, the item you are returning and the reason for the return.
Make sure to provide as much information as possible to ensure that the return process is as smooth as possible.
Once the form is completed, Puma will provide you with a return shipping label.
This label should be attached to the package before dropping it off at your nearest shipping location.
After Puma has received your return, they will process your refund and issue you either store credit or a refund to your original payment method.
With Puma’s easy return process, getting your money back for your shoes is as easy as 1-2-3!
Step 2
Once you have filled out the return form on the Puma website, you will be provided with a return shipping label.
Attach the label securely to the package and make sure that it is visible.
You can then drop the package off at the nearest shipping location.
It is important to keep track of the package and obtain proof of delivery, as Puma may ask for proof of delivery in order to process your return.
Once Puma receives the package, they will process your return and issue you store credit or a refund to your original payment method.
Depending on the payment method, it may take up to five business days for the credit or refund to appear in your account.
Step 3
Once Puma receives your return, they will process your refund and issue you store credit or a refund to your original payment method.
This ensures that you get the full value of your purchase, whether you are returning shoes or any other item.
Puma will refund the full purchase amount, including any taxes and shipping charges, within 7 to 10 business days for most refunds.
For returns sent via mail, a process time of 14 days is likely.
Additionally, Puma offers a free return policy for most of its products within 60 days of purchase.
If you would like to return your shoes, you can do so at any Puma store, or by mailing the item back in the original packaging.
Any items that are returned must be in their original condition and must include all original tags and accessories.
It’s important to note that if you are returning a product from a retailer other than Puma, you will need to follow the return policy of that retailer.
Puma does not accept returns from other retailers.
In the event that your refund is not processed, please contact Puma Customer Service for assistance.
They can be reached at 1-800-888-3078 or by email at customerservice@puma.com.
Step 4
Once Puma receives your return, they will process your refund and issue you store credit or a refund to your original payment method.
The process of receiving your refund can take up to 14 days, depending on your payment method.
For example, if you paid with a credit card, the refund will show up on your statement within a few days.
If you paid with a debit card, the refund may take up to a few weeks to appear in your account.
If you paid with PayPal, the refund should appear in your account as soon as Puma processes the return.
Once you receive your refund, you can use the store credit or spend the money on something else.
With Pumas easy return process, getting your money back for your shoes is as easy as 1-2-3!
Step 5
The fifth and final step in returning Puma shoes online is to wait for Puma to process your return.
Once Puma receives your return, they will review the item and process your refund.
Depending on the method of payment used for the purchase, you may receive store credit or a refund to your original payment method.
Store credit will be issued to the same account used to purchase the item, and the refund will be sent to the payment method used.
It is important to note that refunds for returns may take up to two weeks to process and appear on your account or payment method.
Puma also reserves the right to reject any return or exchange that does not meet their return policy guidelines.
Final Thoughts
By following the steps outlined in this guide, you can quickly and easily return your Puma shoes online.
With Puma’s straightforward return policy, you can rest assured that you will receive your refund in no time.
So don’t hesitate – if you need to return your Puma shoes, just follow the steps above and get your money back in no time!